Privacy Policy

Last Updated: July 27, 2021

Triple B Media cares about protecting the privacy of individuals who use (the “Website”). We wish to explain how we ensure the responsible use and protection of the information you submit to us online. This Privacy Policy applies to all users of the Website and any web pages, mobile websites or mobile applications that are operated by Triple B Media (collectively, the “Sites”). The Sites provide users access to multi-media content, including, but not limited to, linear streams, VOD, written content (collectively, the “Services”).

For purposes of this Privacy Policy, the terms Triple B Media, “we”, “us” and “our” refer to Triple B Media, LLC. “You” and “your” refers to users and visitors of the Sites and Services. Any capitalized terms that are not expressly defined in this Privacy Policy shall have the meaning as set forth in Triple B Media’s Terms of Service. By using this Website, the Sites and/or the Services, you consent to our use, collection, storage and disclosure of your information in the following ways:

Information We Collect

We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our Services better. We collect this information from three sources: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.

1. Information You Provide To Us

In order to use the Services on the Sites, you may be required to register as a user (“User”) and provide certain information to us. You may access the Website and certain web pages without registering, but such access could be limited. Nevertheless, we may still collect certain anonymized data from you when you access the Website. 

You acknowledge and agree to provide information that is true and correct, and you attest that you are authorized to provide all the information submitted during your registration process and any time you update your account.

The types of information we require may vary depending on the type of registered User. See the following for some examples of data collected: First Name, Last Name, Email, etc.

  • Paid Membership Information – If you register for a Service that requires you to pay a fee we may also collect your payment method details, such as credit card number, expiration date, and security code, as well as your billing address, for payment purposes.
  • Location Services Information – You may allow location services available through your browser settings. You control whether you allow the browser to provide your current location for purposes of providing input when creating a User profile. 
  • Other Information – We may also collect information about you provided by others, such as registered Users who invited you to the Website, third party service providers to verify your information, and from other sources (e.g. partners, researchers, marketers etc.) to enable us to determine demographic data, comply with regulatory requirements, check the accuracy of data, prevent fraud, etc.
  • Content Information – You might provide us with information about you, your family (e.g. children, spouse, etc.), or care provider (e.g. nanny, daycare, school, etc.) in draft and published content (a blog post, question).
  • Communications With Us – You may also provide us with information when you respond to surveys, communicate with us about a support question, or sign up for a newsletter. When you communicate with us via form, email, phone, Triple B Media comment, or otherwise, we store a copy of our communications (including any call recordings as permitted by applicable law).
  • Job applicant information – If you apply for a job with us — awesome! You may provide us with information like your name, contact information, resume or CV, and work authorization verification as part of the application process.

2. Automatically Collected Information

We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Sites and Services as follows:

  • Location, Log, & Usage Information – When you visit the Website, we receive the internet protocol (“IP”) address of your computer (or the proxy server you use to access the internet), your computer operating system, the type of web browser you are using, and browser language. If you are using a mobile device, we may also receive unique device identifiers and other information about your mobile or other device(s), and mobile operating system. We may correlate this information with other information we have about you. We may also automatically collect information related to the ways in which you interact with the Sites and the Services, such as referring and exit pages, URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed (including ads viewed) and the order of such views, the amount of time spent on particular pages, the date and time you use the Services, error logs, and other similar information.
  • Cookie Information – A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognize you when you return to the Site using the same computer (or mobile device) and web browser. Like most websites, we and our service providers use cookies, and tracking pixels to track usage and trends, evaluate the effectiveness of our efforts, customize your experience and improve the quality of our Services. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies. In some cases, however, doing so may impact your ability to use the Website. For more about our usage of cookies, read our Cookie Policy.
  • Advertising Information – When you visit our website or open one of our emails, we may allow authorized third parties, such as ad servers, ad agencies, ad exchanges, ad technology vendors, and research firms, to place or recognize a unique cookie, pixel, and/or similar technologies on your browser in order to provide you Triple B Media advertisements as you surf the Internet. These advertisements may be targeted to you based on information these authorized third parties know or infer about you and include in the cookies placed on your browser, and/or on information about your Internet browsing activities gathered through your browser. If you prefer not to receive these online behavioral advertisements, you may opt-out here or here. In order for the opt-out to work, your browser must be set to accept third party cookies. Furthermore, if you buy a new computer or mobile device, change web browsers or delete the opt-out cookie, you will need to perform the opt-out task again. Please note that if you opt-out you may continue to receive Triple B Media advertisements as you surf the Internet, including contextual ads based on the content on a webpage you are visiting. However, these advertisements will not be displayed based on information contained in, or collected by, cookies or other technologies placed on your browser when you visit our Sites or open our emails.
  • Google Analytics – We currently do not use Google Analytics on the Sites.
  • Do Not Track – Some browsers may give you the option through “Do Not Track” settings to request that a website operator not track your information across its website or other websites. We engage in such tracking in order to optimize and/or customize our Services, detect and respond to allegations of fraud, and to otherwise ensure the safety of our registered Users. While we do not currently honor such browser requests, we will not use your information in a manner that violates this Privacy Policy. In addition, you retain the ability to opt out of certain advertising activities as discussed in the section above.
  • Social – Our Website may include social media features and widgets. These features may collect your IP address, the URL of the page you are visiting, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing it.

3. Information We Collect From Other Sources

We may also get information about you from other sources. Third-party services may also give us information, like mailing addresses for individuals who are not yet our users. We use this information for marketing purposes to advertise our Services.

4. How We Use Your Information

In general, we use the information you provide to enable the features of the Services, specifically pairing you with Triple B Media content, products, services, and partners. We may also remove identifiable information from your data and aggregate it, in which case such data will not be subject to this Privacy Policy and we may disclose it to others for any purpose.

  • To provide our Services. For example, to set up and maintain your account, provide customer service, and verify user information.
  • To ensure quality, maintain safety, and improve our Services. For example, by providing automatic upgrades and new versions of our Services. Or, for example, by monitoring and analyzing how users interact with our Services so we can create new features that we think our users will enjoy and that will help them create and manage websites more efficiently or make our Services easier to use.
  • To market our Services and measure, gauge, and improve the effectiveness of our marketing. For example, by targeting our marketing messages to groups of our users (like those who have a particular plan with us or have been users for a certain length of time), advertising our Services, analyzing the results of our marketing campaigns (like how many people purchased a paid plan after receiving a marketing message), and understanding and forecasting user retention.
  • To protect our Services, our users, and the public. For example, by detecting security incidents; detecting and protecting against malicious, deceptive, fraudulent, or illegal activity; fighting spam; complying with our legal obligations; and protecting the rights and property of Triple B Media and others, which may result in us, for example, declining a transaction or terminating Services.
  • To fix problems with our Services. For example, by monitoring, debugging, repairing, and preventing issues.
  • To customize the user experience. For example, to personalize your experience by serving you relevant notifications and advertisements for our Services, recommending content through our suggestions, and providing new content for your reading pleasure.
  • To communicate with you. For example, by emailing you to ask for your feedback, share tips for getting the most out of our products, or keep you up to date on Triple B Media; texting you to verify your payment; or calling you to share offers and promotions that we think will be of interest to you. If you don’t want to hear from us, you can opt out of marketing communications at any time. (If you opt out, we’ll still send you important updates relating to your account.)
  • To recruit and hire new Triple B Media team members. For example, by evaluating job applicants and communicating with them.

5. How We Share Your Information

As described above, your information may be shared with us, our affiliates, our partners, other Users of the Website, and other third parties in aggregate and non-personally identifiable form. By using the Website, the Sites and the Services, you consent to our use of the information and our right to share it in accordance with this Privacy Policy, where applicable. 

You have the ability to control certain information you provide and we urge you to be mindful to not share information on your profile that you do not want other Users to know.

We also collect the information you submit through contact, email communications, and other submissions (including reviews and surveys), and when you speak with our customer service agents. We use this information to respond to and fulfill your requests, establish and manage our customer relations and customer service, and to provide and improve our websites, products, and services.

We may solicit and display personal testimonials of Users on our Sites or in other marketing materials. These testimonials or endorsements may include information such as the User’s first name, first initial of last name, town and state. If you provide us with your consent, we may include your full name at our discretion. 

We may also share your information with certain vendors and partners with whom we have a contractual relationship and who need to have access to your information to provide services, such as credit card payment processing, online communication services, email or mobile messaging services, content services, advertising services, and fraud detection and prevention. From time to time we may share certain information with our third-party affiliates for the purpose of providing you with advertising for products we believe may be of interest to you. If you wish to opt-out from receiving this information, you may contact us at [email protected]

We may also disclose your information when we believe in good faith that such disclosure is appropriate in order to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, situations involving potential threats to the health or physical safety of any person, violations of this Privacy Policy, the Terms of Service, and/or to protect the rights and property of Triple B Media, our employees, users, and the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations.

6. Assignment of Information

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy and that any acquirer of ours or that acquirer’s affiliates may continue to process your information as set forth in this Privacy Policy.

7. How We Protect Your Information

Triple B Media will keep the personally identifiable information you provide to us in a secure, password-protected environment that can only be accessed and handled by authorized Triple B Media personnel. We instruct all personnel who handle personally identifiable information to use appropriate privacy and security precautions when processing this information. 

To ensure that any online purchases in the United States can be made with confidence from the Sites, when you provide us with credit card information, we or a third party provider hired by us will protect your information with industry-standard encryption technology. Just as we are careful with your personally identifiable information, we likewise observe rigorous privacy protection standards when handling credit card and financial data. When a customer submits their credit card information to us, the personal and credit card information is used only to complete the purchase. This information is not used subsequently for marketing or unsolicited contact.

Although we take appropriate measures to protect against unauthorized disclosures of information, we cannot guarantee with certainty that the information we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

8. Collection of Information from Children

Our Services are not intended for individuals under the age of 18. Should we become aware that we have collected personal information from children under the age of 13, we shall comply with the Children’s Online Privacy Protection Act and will take reasonable measures to delete the information as soon as possible.

9. California Consumer Privacy Act (“CCPA”)

California law permits Users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. As discussed in this Privacy Policy, we may share your information with third parties that might send you marketing communications that we think may be of interest to you. If you want to opt-out of our sharing your information for these purposes, please email us at [email protected].

10. Changes to the Privacy Policy

We reserve the right to change our Privacy Policy and Terms of Service at any time and will notify you about any material changes as required by applicable law. The material changes will go into effect 30 days after we notify you, so you will have time to discontinue using the Website, Sites and Services should you disagree with the changes. Any non-material changes or clarifications will take effect immediately after we post the updated policy and you agree that we do not have to notify you when this occurs. You should periodically check this Policy for updates. Your continued use of the Website, Sites and Services will constitute acceptance of the changes as of the effective date listed above.

11. Contact Us

If you have questions, comments or concerns about our usage of your information or this Privacy Policy, please contact us at: [email protected]